UC Solutions Engineer

- Collaborate with stakeholders to understand B2B customer requirements and design scalable and efficient UC solutions. - Liaise with vendors to identify solutions meeting customer requirements and technical constraints. - Provide support in commercial discussions with vendors. - Develop detailed designs, considering factors such as security, performance, and scalability. - Deploy, configure, and test solutions and systems, including SBC, firewalls, and other networking devices. - Develop or implement API interfaces to facilitate the provisioning of network service in various management systems. - Establish and maintain network monitoring tools to proactively identify and address performance issues. - Diagnose and resolve complex network problems promptly to minimize downtime and disruptions for B2B customers. - Work closely with cross-functional teams, including pre-sales and post-sales support, to understand customer requirements and provide technical expertise at different stages of the customer lifecycle. - Support in the design and implementation of processes, procedures, and tools for fulfillment and assurance. - Communicate effectively with pre-sales & support teams, explaining technical solutions and providing guidance on optimizing network performance. - Create and maintain comprehensive documentation for network configurations, processes, and troubleshooting procedures. - Manage vendor solution in terms of software upgrade, capacity upgrade, and its integration in Salt ecosystem (IT/API evolution, SBC interconnection).